Hastings Direct is a digitally focused general insurance provider that offers a range of competitive and straightforward products and services, including car, bike, van and home insurance.
Since their first policy in 1997, Hastings Direct is committed to their colleagues, customers, company and community. They are a multi-award winning business and one of the UK’s fastest-growing insurance groups.
A personal loan from Hastings Direct can be used for a range of reasons such as replacing your car, planning some home improvements or simply helping you get your finances in order.
Personal loans from Hastings Direct are available from £1,000 to £25,000 with repayment terms from one to five years.
Hastings Direct currently only accept applications from single applicants.
Once your application has been approved, funds from Hastings Direct are usually transferred to the customer’s account within three working days.
They offer an online application form with no need for their customers to send in any documentation through the post. Hastings Direct also aim to offer competitive rates and never charge setup fees.
There will also be no impact on the customer’s credit score if they don’t accept the offer Hastings Direct gives them.
Hastings Direct aim to provide an instant decision for most customers once they’ve applied online. If the customer is approved, they should be able to sign their documents online straight away and receive their loan within three working days.
Occasionally Hastings Direct will require further documents to validate the customer’s details. These details may be something such as proof of income.
All the customer would need to do is follow the instructions on the email or website and once Hastings Direct has received a response, their underwriters will complete their review of the customer’s application and be in contact with a final decision.
The customer will then be redirected to DocuSign or sent an electronic link to sign the agreement – if the customer struggles with this, they can get in touch with Hastings Direct directly for support with this matter.
The customer can repay the loan in full or in part at any stage of the lifetime of the loan and Hastings Direct will not apply any fees.
The customer should get in touch with Hastings Direct through phone or email to receive a settlement figure.
This will show the amount needed to settle the account and the date by which settlement should occur. Hastings Direct may defer the settlement date by up to 58 days to calculate the settlement figure.
A representative example from Hastings Direct stipulates that if the customer borrows £5,000 over 60 months at a Representative APR of 2.8% and an annual rate of 2.76% (fixed) the customer would pay £89.32 per month. The total charge for credit will be £359.20 and the total amount repayable is £5,359.20.
The majority of people who take out a loan between £5,000 and £15,000 will be given the advertised Representative APR or lower. The rate the customer is offered will depend on the amount they wish to borrow along with their personal circumstances, financial circumstances and credit history.
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Other Financial Services
Hastings Direct also offer a range of other insurance services for their customers. Customers will need to fill in the online form offered by Hastings Direct to get a direct quote.
Hastings Direct offer car insurance with flexible cover levels and optional extras, such as enhanced personal accident cover, breakdown, motor legal expenses and key protection which can be easily added to a policy.
Customers will be given a quote from both Hastings Direct and Hastings Premier so they can choose the right level of cover for them.
The cost will be determined on the customer’s unique factors which include:
- Years of driving experience
- Driving history
- Annual mileage
The type of car driven by the customer will also be taken into account.
Three main home insurance types are offered; buildings only insurance, contents only insurance and combined buildings and contents cover.
Hastings Direct covers alternative accommodation, new for old, £1,000,000 of buildings insurance, up to £150,000 of contents cover and 24 hours claims helpline.
Hastings Premier covers alternative accommodation, new for old, £1,000,000 of buildings insurance, up to £150,000 of contents cover, 24 hours claims helpline, family legal expenses cover and home emergency cover.
Hastings Direct provide two levels of bike insurance for their customers – Hastings Direct and Hastings Premier.
Hastings Direct covers 90 days of EU cover per trip abroad, savings on additional bikes, uninsured driver promise and a 24/7 claims helpline.
Hastings Premier covers 90 days of EU cover per trip abroad, savings on additional bikes, uninsured driver promise, 24/7 claims helpline, helmets and leathers cover and £100,000 of legal cover.
Two levels of cover are offered by Hastings Direct and this is Hastings Direct and Hastings Premier.
Hastings Direct offers a courtesy vehicle, £5,000 personal accident cover, unlimited windscreen and glass cover, £300 of personal items cover and a 24-hour claims helpline.
Hastings Premier offers a courtesy vehicle, £5,000 personal accident cover, unlimited windscreen and glass cover, £300 personal items cover, a 24-hour claims helpline, breakdown cover and motor legal expenses cover.
Hastings Direct Reviews and Ratings
Hastings Direct has received mostly positive ratings across a range of sites such as Trustpilot, Reviews.co.uk and Smart Money People. They have received a large number of reviews which makes their overall representation good.
Hastings Direct have an active Facebook account with 14,229 likes and is followed by 14,631 people.
They also have an active Twitter account that has 11,300 followers.
Hastings Direct has been praised by many customers for the great prices they offer and the easy online service they provide. Lots of customers also praised the helpful and friendly advice they received when calling the Hastings Direct team directly.
Some customers have found difficulty with long communication times and the inability to speak directly to customer service.
Trustpilot – 4.4/5 (Based on 93,573 reviews)
Reviews.io – 4.22/5 (Based on 41,816 reviews)
Smart Money People – 3.4/5 (Based on 371 reviews)
- Individual site for personal loan information
- Very competitive rates
- No setup fee
- Funds transferred within three working days
- Reviews suggest long periods of time for communication
- No joint loans are available
If you’re looking to compare offers on personal loans, then let HouseholdQuotes help you find the best loan available for you!
For more information on home improvement loans, read our guide.