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Last updated: 9 April 2024

Stairlift Companies: Where to Buy the Best Stairlifts

Stairlifts are motorised devices designed to assist individuals with mobility challenges in navigating stairs safely and comfortably. They consist of a chair or platform attached to a rail system installed along the staircase, allowing users to move up and down stairs effortlessly. Stairlifts are particularly beneficial for individuals with disabilities, seniors, or anyone experiencing difficulty climbing stairs due to injury or illness.

However, choosing the right stairlift and purchasing it from a reputable company is crucial for ensuring safety, reliability, and satisfaction. This guide offers insights into where to buy the best stairlifts, highlighting reputable companies and essential considerations to make an informed decision.

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What are the top 5 stairlift companies?

In this section, we'll explore the top five stairlift companies in the UK, highlighting their reputation, product range, and customer satisfaction to help you make an informed decision when choosing a stairlift for yourself or your loved ones.

Whether you need a straight or curved stairlift, want to explore rental options, or seek personalised customization, these leading companies are known for their reliability and commitment to enhancing mobility and quality of life. Here's a breakdown of the top 5 stairlift companies:

Stannah Stairlifts

  • Value for money: Stannah stairlifts are considered an investment due to their durability and reliability, offering good long-term value for money.
  • After sales support: Provides comprehensive after-sales support, including maintenance plans and 24/7 customer assistance, ensuring users’ peace of mind.
  • High-quality stairlifts: Renowned for its high-quality stairlifts, known for their sturdy construction, smooth operation, and safety features.
  • Stannah stairlifts are known for being safe, reliable, and comfortable. They offer a wide range of models suitable for various staircase configurations.
  • Customers often praise Stannah for their excellent customer service, timely installation, and responsive after-sales support.
  • Stannah has a strong reputation for quality craftsmanship and innovation in the stairlift industry. They are known for their commitment to customer satisfaction and long-lasting products.
  • Stannah is most famous for its high-quality stairlifts that provide value for money and exceptional reliability.
  • Their prices typically range from around £2,500 to £5,000 for straight stair lifts and can go higher for curved staircases or more advanced models.

Acorn Stairlifts

  • Value for money: Acorn stairlifts are known for offering affordable options without compromising on quality, making them a good value for money choice.
  • After sales support: Provides after-sales support, including maintenance plans and technical assistance, to ensure the continued performance of their stairlifts
  • High-quality stairlifts: Built to high standards, offering reliable performance and safety features at an affordable price point.
  • Acorn Stairlifts are known for their innovative designs that prioritise user comfort and safety. Their products often feature compact designs that blend seamlessly with home decor and offer ease of use for individuals with mobility challenges.
  • Customers appreciate Acorn for its competitive pricing, efficient installation process, and user-friendly operation.
  • Acorn Stairlifts come equipped with user-friendly features such as easy-to-use controls, swivel seats for effortless entry and exit, and smooth ride mechanisms.
  • Acorn offers a range of customization options to cater to individual needs and preferences. Whether it's adjusting seat height, adding extra safety features, or accommodating specific staircase configurations, Acorn Stairlifts can be tailored to suit various requirements.
  • Generally, the cost for Acorn stairlifts starts at around £2,000 to £4,000 for a straight stair lift. Curved stair lifts may cost more due to customization requirements.

Handicare Stairlifts

  • Value for money: Handicare stairlifts offer good value for money, providing a balance of quality, reliability, and affordability.
  • After sales support: Offers after-sales support services, including maintenance plans and technical support, to ensure customer satisfaction.
  • High-quality stairlifts: Known for their sturdy construction, ergonomic design and safety features, providing users with high-quality mobility solution.
  • Handicare stairlifts are known for their sturdy construction, ergonomic design, and safety features such as seatbelts and obstruction sensors.
  • Customers praise Handicare for its comfortable seating, smooth ride, and durability. They also appreciate the company's responsive customer service.
  • Handicare has earned a reputation for providing high-quality stairlifts with a focus on user comfort and accessibility.
  • They are most famous for their reliable stairlifts that prioritise safety and user satisfaction, especially for those with mobility challenges.
  • Prices typically start at around £2,500 to £5,000 for straight stair lifts, while curved stair lifts can range from £5,000 to £10,000 or more.

Age UK Stairlifts

  • Value for money: AgeUK partners wit reputable manufacturers to offer stairlifts that provide good value for money, catering to the needs of seniors and individuals with mobility issues
  • After sales support: Ensures customer satisfaction with after-sales support services, including maintenance plans and assistance with any issues that may arise
  • High-quality stairlifts: Offers high-quality stairlifts known for their reliability, safety features, and ease of use, meeting the standards expected by customers.
  • Age UK Stairlifts offer a range of stairlift solutions designed for safety, comfort, and ease of use. They prioritise affordability and reliability.
  • Customers appreciate Age UK Stairlifts for their value for money, straightforward installation, and friendly customer service.
  • Age UK Stairlifts, in partnership with Handicare, has a reputation for providing trustworthy and dependable stairlift solutions tailored to seniors' needs.
  • They are most famous for their collaboration with Handicare to offer affordable and reliable stairlifts specifically designed for seniors.
  • Prices may start at around £2,500 to £5,000 for straight stairlifts and curved stairlifts would be more expensive depending on the customization requirements. 

Stiltz Homelifts

  • Value for money: Stiltz stairlifts may come at a higher price point due to their innovative design and features, offering unique value for customers seeking a modern solution.
  • After sales support: Provides after-sales support to assist customers with any maintenance needs or inquiries they may have after purchasing a stairlift.
  • High-quality stairlifts: Specialises in high-quality home elevator solutions, including stairlifts, known for their innovative design, reliability, and safety features.
  • Stiltz offers unique home elevators and through-floor lifts designed to provide accessibility solutions for individuals with mobility challenges. Their products are space-saving and customizable.
  • Customers praise Stiltz for their innovative and space-saving design, smooth operation, and ease of installation.
  • They have earned a reputation for innovation and quality in the home accessibility market, offering safe and reliable solutions for individuals with mobility needs.
  • Stiltz is most famous for its innovative home elevator systems, providing an alternative to traditional stairlifts for individuals seeking space-saving accessibility solutions.
  • Prices for Stiltz stair lifts can vary significantly based on customization options and installation requirements but typically start at around $5,000 to $10,000 or more.

These top stairlift companies offer a variety of options to cater to different preferences and requirements. Whether you prioritise affordability, comfort, safety, or innovation, there's a stairlift company that can meet your needs and provide reliable mobility solutions.

While it's uncommon for stair lift companies to offer their products entirely for free, there are some potential avenues to explore for assistance with acquiring a stair lift at reduced or no cost. You can opt to look for various grants and financial assistance options for more affordable choices. 

Other stairlift companies

While the larger stairlift companies dominate the market, there are several smaller companies worth considering for those seeking alternative options or specialised solutions. Here are a few smaller stairlift companies to be aware of:

Brooks Stairlifts

Brooks Stairlifts offer reliable and affordable stairlift solutions for both straight and curved staircases. They prioritise simplicity and functionality, making them a popular choice for budget-conscious consumers.

Dolphin Stairlifts

Dolphin Stairlifts provide a range of stairlift options designed to meet individual needs and preferences. They offer competitive pricing and focus on customer satisfaction, making them a reputable choice for stairlift solutions.

Companion Stairlifts

Companion Stairlifts specialise in providing personalised stairlift solutions tailored to individual requirements. They offer a range of features for comfort and safety, along with attentive customer service and support.

Platinum Stairlifts

Platinum Stairlifts offer a variety of stairlift models designed for reliability and ease of use. They prioritise user comfort and accessibility, with options for both straight and curved staircases.

Halton Stairlifts

Halton Stairlifts provide stairlift solutions with a focus on quality craftsmanship and customer service. They offer competitive pricing and a range of customization options to meet diverse needs.

Bruno Stairlifts

Bruno Stairlifts are known for their durability and ease of installation. They offer customizable options for both straight and curved staircases, with a focus on reliability and user satisfaction.

What is the best stairlift to get?

When considering the best stairlift to get, several factors come into play, including staircase configuration, user preferences, and budget. Different individuals may find certain stair lift models more suitable based on their specific circumstances or preferences. Here are a few top options along with their advantages:

Stannah Stairlifts

If you are looking for a reliable, safe and custom stair lift with comfort and ease of use, Stannah offers just that. With straight, curved and standing stairlift models tailored to your needs, Stannah has a reputation for excellent customer service and support.

Acorn Stairlifts

If you seek a cost-effective stair lift without sacrificing quality, consider choosing Acorn. With easy installation, efficient designs and user-friendly controls, Acorn is known for reliable stairlift solutions and having straight stairlift designs with features such as a swivel seat and safety sensors for extra safety. 

Handicare Stairlifts

Handicare Stairlifts prioritise user comfort and accessibility. They offer a range of options, including straight, curved, and outdoor stairlifts, catering to various staircase configurations. Handicare's stairlifts are known for their sturdy construction, ergonomic design, and safety features like a seatbelt and obstruction sensors.

If you prioritise comfort for the user and ease of access, Handicare stairlifts are a good choice. With a wide range of options, they cater to quite a large staircase type. Recognised for their robust build, ergonomic design, and safety elements such as a seatbelt and obstacle detection sensors, they can be a great choice. 

Things to consider before choosing a stairlift company

Before choosing a stairlift company, several important factors should be considered to ensure you make the right decision for your needs. Here are some key points to keep in mind:

Warranty and after-care

Different stairlift companies offer varying warranty periods and after-care services. It's essential to inquire about the warranty coverage, including parts and labour, and understand what post-installation support the company provides. This may include regular maintenance, repairs, and emergency assistance. Companies like Stannah, Acorn, Handicare, Age UK and more offer these services and warranty. 

Ongoing costs and maintenance

Beyond the initial purchase price, consider the ongoing costs associated with owning a stairlift. This includes maintenance and servicing to keep the stairlift in optimal condition. Some companies like Stannah, Acorn, Companion and more offer service contracts or maintenance plans for a fee, while others may provide complimentary maintenance for a limited time.

Cost (Budget)

Determine your budget and compare prices from different stairlift companies. Keep in mind that stairlift costs can vary depending on factors such as the type of staircase (straight or curved), additional features, and customization options. While it's essential to stick to your budget, prioritise quality and safety when making your decision. Companies like Stannah often come out to be very expensive while others like Acorn and Handicare are more affordable. 

Intended use

Consider the specific needs and preferences of the stairlift user when choosing a company. Factors such as the user's mobility level, physical limitations, and lifestyle should inform the selection process. For example, if the user requires a stairlift for outdoor use or has specific accessibility requirements, look for companies that offer suitable options and customization capabilities.

Reputation and reviews

Research the reputation of the stairlift company by reading customer reviews and testimonials. Look for feedback on the quality of products, installation process, customer service, and overall satisfaction. A company with positive reviews and a strong reputation in the industry is likely to provide reliable products and excellent service.

Customisation options

Assess the customisation options available from each stairlift company to ensure the stairlift meets your specific needs and preferences. This may include features such as seat height adjustment, swivel seats, remote controls, and powered folding rails. Choose a company that offers flexibility and customisation to accommodate individual requirements, for example, Halton Stairlifts offer customisation options.

Local availability and service

Consider the availability of the stairlift company in your area and the level of service they provide. Local companies may offer more personalised support and quicker response times for installation, maintenance, and repairs. Additionally, verify that the company complies with local regulations and safety standards.

By carefully considering these factors before choosing a stairlift company, you can make an informed decision that meets your needs and provides reliable support for improved mobility and independence.

Find the best stairlifts from local stairlift companies

When searching for the best stairlifts, don't overlook local stairlift companies. These smaller, local businesses often provide personalised service, quick response times, and tailored solutions to meet your specific needs.

To find the best stairlifts from local stairlift companies, start by researching companies in your area. You can ask for recommendations from friends, family, or healthcare professionals. Additionally, search online directories, read reviews, and check customer testimonials to gauge the reputation of local companies.

Remember, choosing a stairlift is an important decision that can greatly impact your daily life. By partnering with a reputable local stairlift company, you can ensure you receive personalised service, high-quality products, and reliable support every step of the way.

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